Privacy policy
1. Information We Collect
We collect personal information only to process orders, improve service, and communicate with you. The types of data include:
- Order & Contact Details: Name, shipping/billing address, email address, and phone number (provided when placing orders).
 - Payment Information: We do not store full payment details (e.g., credit card numbers). This data is processed securely by third-party payment providers (e.g., PayPal, Stripe) compliant with industry standards.
 - Usage Data: Non-identifiable information like browser type, device, and website browsing behavior (used to optimize our site for vacuum flask and ceramic mug shoppers).
 
2. How We Use Your Information
Your personal data is used for specific, limited purposes:
- Process and fulfill your orders (e.g., ship vacuum flasks/ceramic mugs to your address).
 - Send order updates (e.g., shipping confirmations, delivery alerts) via email or phone.
 - Respond to your inquiries (e.g., questions about returns, product details) sent to our support team.
 - Improve our website and product offerings (using non-identifiable usage data only).
 
We never sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
We take reasonable steps to protect your personal information from unauthorized access or disclosure:
- Use secure socket layer (SSL) encryption for data transmitted during order placement.
 - Restrict access to personal data to only authorized team members (e.g., staff processing orders).
 - Require third-party payment providers to maintain strict security protocols.
 
While we strive for security, no online data transmission is 100% guaranteed—we cannot be liable for breaches caused by external factors beyond our control.
4. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
 - Ask for corrections to inaccurate data (e.g., an outdated shipping address).
 - Request deletion of your personal information (where legally allowed, and subject to order processing requirements).
 
To exercise these rights, contact our support team using the details below.
5. Contact Us
For questions, concerns, or requests related to this Privacy Policy:
- Support Email: support@EdgeSpecialOffer.com
 - Mailing Address: Andrew Henderson, 416 Belle Pointe Dr, Nashville, TN 37221, US