Terms of service

1. Acceptance of Terms

By accessing, browsing, or purchasing products (including vacuum flasks and ceramic mugs) from EdgeSpecialOffer (“we/our/us”), you agree to comply with and be bound by these Terms of Service. If you do not agree, please refrain from using our service.

2. Product Information & Orders

  • All product details (e.g., size, color, material) are provided for reference. We strive for accuracy but reserve the right to correct errors or update information without prior notice.
  • Order confirmation is subject to product availability and our verification of payment and shipping details. We may cancel orders if invalid information is provided or products are out of stock.

3. Shipping & Delivery

  • We currently ship to locations within the US. Shipping times are estimates and may be delayed due to logistics or external factors.
  • Our business address for shipping-related inquiries is: Andrew Henderson, 416 Belle Pointe Dr, Nashville, TN 37221, US.

4. Returns & Refunds

  • To request a return or refund, contact us within 30 days of receiving your order. Products must be unused, in original packaging, and with proof of purchase.
  • Refunds will be processed to your original payment method after we inspect and approve the returned items. Processing times may vary.

5. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or service, including but not limited to shipping delays or product defects not caused by our negligence.

6. Contact Us

For questions, complaints, or support related to these Terms or our products, reach us via:Email: support@EdgeSpecialOffer.com